Booting Valley Systems

IT - ISP - NETWORKING

Optimizing network pathways for peak performance...

Terms of Service

Last updated: 3/20/2026

Agreement to Terms

By accessing and using MERN ISP Client Portal, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

MERN ISP Client Portal provides internet service management, account administration, customer support, and related services. These services are provided "as is" and are subject to the terms and conditions outlined in this agreement.

User Responsibilities

Prohibited Activities

  • Illegal file sharing or copyright infringement
  • Spam, phishing, or malicious activities
  • Unauthorized access to networks or systems
  • Distribution of malware or viruses
  • Exceeding bandwidth or usage limitations

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Service Availability

While we strive to maintain high service availability, we do not guarantee uninterrupted service. Service may be temporarily unavailable for maintenance, updates, or other technical reasons.

Service Level: We aim for 99.9% uptime, excluding planned maintenance and force majeure events.

Payment and Billing

Service Fees

Service fees are billed monthly or annually as specified in your service plan. Rates are subject to change with 30 days notice.

Payment Methods

We accept major credit cards, debit cards, and other electronic payment methods. All payments are processed securely through our payment partners.

Late Payments

Late payments may incur additional fees and may result in service suspension after 15 days of non-payment.

Data Usage and Limits

Your service plan includes specific data allowances and speed limits:

  • Data caps may apply based on your service tier
  • Speed throttling may occur after reaching data limits
  • Additional data can be purchased at current rates
  • Fair use policy applies to prevent network abuse

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

Intellectual Property

The service and its original content, features, and functionality are owned by MERN ISP and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works based on our service without explicit written permission.

Termination

By You

You may terminate your account at any time through your account dashboard or by contacting customer support. No early termination fees apply.

By Us

We may terminate or suspend your account for violation of these terms, non-payment, or other legitimate business reasons.

Disclaimer of Warranties

Our service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall MERN ISP, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or other intangible losses.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. If we make material changes, we will notify you by email or by posting a notice on our site prior to the change becoming effective.

Contact Information

Questions about the Terms of Service should be sent to us at:

Email: legal@mern-isp.com

Phone: 1-800-MERN-ISP

Address: 123 Tech Street, Silicon Valley, CA 94000